Leadership Author, Speaker & Consultant
đź”— Website: https://www.markmillerleadership.com/
Mark Miller is a globally recognized leadership expert, bestselling author, and former senior leader at Chick-fil-A, where he helped shape one of the most values-driven cultures in business. Through his writing and speaking, Mark equips leaders to lead with purpose, humility, and service—while still driving exceptional performance.
He is especially known for translating timeless leadership principles into clear, actionable frameworks leaders can use immediately.
Mark Miller teaches that great leadership begins with serving others well. Influence is earned, not demanded, and sustained success comes from aligning leadership behavior with deeply held values.
His philosophy emphasizes:
Servant leadership over positional authority
Intentional growth and self-awareness
Long-term thinking over short-term wins
Leadership as stewardship, not control
Mark is explicit about using values as decision-making criteria and leadership standards, not just aspirational ideals.
Key examples:
SERVE Framework
Great leaders Serve others by seeing the future, engaging and developing people, reinventing continuously, and valuing results and relationships—making values operational and measurable.
HEART of Leadership
Mark emphasizes Humility, Empathy, Accountability, Responsiveness, and Trust as observable leadership behaviors—clear values leaders can evaluate themselves against.
Long-Term Stewardship
Decisions are filtered through impact over time, not immediate payoff:
Will this choice strengthen or weaken trust and culture?
People Development as a KPI
Leaders are measured by how effectively they grow others and prepare the next generation.
Mark Miller exemplifies what Values Driven Leadership looks like when it’s lived consistently at scale.
Leadership that serves people builds organizations that endure.
His work helps leaders:
Align values with daily leadership behavior
Build trust-based, high-performing teams
Think strategically without losing humanity
Measure success beyond short-term results
Great leaders don’t use people to build results—they use results to build people.